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Coronavirus Response: Due to the current environment we are now offering online delivery of our courses. Please contact us for options.
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Manage People Performance
BSBLDR522

1 day

Recommend at least 5 years supervisory/management experience

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Online Fee: $600 per person

F2F Melbourne Fee: $700 per person

Fees are GST exempt.

This training course discusses the alignment of work requirements to the organisation’s objectives, the development of work plans, scheduling and allocation of work, establishing performance standards, agreed performance indicators, and workplace risk and legal requirements. The course provides insights into the methods and approaches used for assessing performance in accordance with protocols and timelines, providing formal and informal feedback, and for coaching improved performance. The course also deals with follow up activities including improvement plans, specialist assistance, recognition, counselling and termination processes.

This training course is ideal for small and medium sized organisations, Team Leaders, Department Managers, Internal Auditors and Individuals with responsibilities for people that are looking to improve the performance and management of people.

Course Objectives By the end of the course students should have gained knowledge of techniques used for:

  • Planning and allocation of work

  • Performance management and review processes

  • Conducting, assessing and monitoring performance

  • Determining and providing feedback

  • Coaching improvement and excellence

  • Developing practical performance plans

  • Taking action on poor performance & misconduct

Delivery Options

We offer two delivery modes to choose from: Online or in-person (F2F).

Our online sessions are facilitated via Zoom and class numbers are limited to ensure all students have the best opportunity to engage with our educators and fellow attendees. If you are new to online learning, please contact us so we can work with you during this transition.

Our Melbourne venue for the in-person courses (F2F) are held at Savoy Hotel on Little Collins, 630 Little Collins Street Melbourne, just across the road from Southern Cross Station. Car parking is not included but available nearby. Morning tea, lunch and afternoon tea is provided. Please let us know your dietary requirements when enrolling.

For group training enquiries and in-house delivery options, please contact Loren via email or call 0477 002 904.

Manage People Performance Booking Form

Online: Facilitated Online Delivery via Zoom
PDF workbook will be emailed to students with Zoom link in advance
Melbourne Venue: Savoy Hotel on Little Collins, Melbourne
NOTE: Parking not provided
Times: 9.00 am – 4.30pm AEST/AEDT.

Please check your timezone and be mindful of daylight savings between Oct-April.

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    Payment Info

    Payment is required prior to course (Class size limited).

    Payment options will be communicated in the invoice. We take payments via bank transfer, credit card or purchase order.
    For purchase orders, please email: enrol@grayms.com.au.

    After receiving this enrolment, we will email a Tax Invoice
    and confirmation letter.

    CANCELLATIONS:
    Cancellation fees apply for late cancellations and 'no shows'.

    As a condition of registration we will add your company name to our list of happy clients.

    I give permission to have my company name added to our client list.

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